Help & Support Center

How Can We Help Your Business?

Everything you need to know about setting up your WhatsApp website, choosing plans, and managing customer orders.

Step-by-Step Guide

How ApnaSite Works

Get your business website online in 3 simple steps without hiring a developer.

1

Pick a Theme

Choose from 20+ ready-to-use website designs tailored for retail shops, medical clinics, bakeries, salons, and local services.

2

Enter Business Info

Add your shop name, logo, products/services, and your WhatsApp number so customers can connect directly with you.

3

Go Live Instantly

Your website goes live immediately! Share your web link on WhatsApp, Instagram, and Facebook to receive direct customer orders.

Plans Breakdown

What's Included in Each Plan

Choose between our Starter Store Plan and Professional Brand Plan.

Feature / Benefit Starter Store Plan (₹1,800/yr) Professional Brand Plan (₹3,800 + Domain)
7-Day Free Trial Access ✓ Included (₹0 Today) ✓ Direct Done-For-You Setup
Web Address Type yourname.apnasite.online www.yourname.com or .in
Custom Domain Registration — Not Included ✓ Done-For-You Registration at Actual Cost
Maximum Products Showcase Limit Up to 25 Products Max Up to 25 Products Max
Direct WhatsApp Customer Orders ✓ Direct WhatsApp Orders & Inquiries ✓ Direct WhatsApp Orders & Inquiries
Transaction Fees & Commission 0% Commission 0% Commission
Free SSL Security Certificate ✓ Included ✓ Included
Dashboard Management

Managing Your Products & Profile

Control your online catalog directly from your mobile phone or computer.

🖼️ Adding Custom Shop Logo

Go to your shop dashboard (Tab 1) and upload your logo image. Our platform automatically resizes it to fit your header layout perfectly!

🛍️ Updating Catalog Products & OPD Timing Slots

You can add, edit, or remove catalog items anytime. Set custom item titles, upload images, and set prices. Your public website updates instantly!

💬 How Customer Orders Reach You

When a customer browses your website and selects an item or clinic slot, clicking **Order via WhatsApp** generates a pre-formatted WhatsApp message directly on your phone number!

Search Engine Ranking

🔍 Google Search Ranking & SEO Guide

How to make your website rank higher on Google search results and attract local customers.

⚡ Built-in Technical SEO

Every website on ApnaSite comes pre-equipped with high-speed mobile optimization, SSL security, and structured HTML tags so Google search crawlers can index your business instantly.

📝 Customizing Search Meta Titles

In your Dashboard (Tab 1), set a descriptive shop name and tagline (e.g. "Sharma Electronics — Best Appliance Store in Delhi"). Google uses this title to display your business snippet in search results!

💡 Pro Tips to Rank #1 on Google Locally:

  • Google Business Profile: Add your website URL (`xyz.apnasite.online` or `xyz.com`) to your Google Maps listing.
  • Social Media Links: Put your website link in your Instagram bio, Facebook page, and WhatsApp Business profile.
  • Customer Reviews: Encourage customers to visit your website link directly to place repeat orders.
Frequently Asked Questions

FAQ & Common Questions

Click any question below to reveal the clear answer.

No! ApnaSite is 100% self-serve and no-code. You do not need to hire developers or manage servers. Simply choose a template, enter your business details, and go live!
Zero commission! All customer orders come directly to your personal WhatsApp number. You keep 100% of your earnings and handle customer payments directly.
You get 7 days of full, unrestricted access to set up your store on `yourname.apnasite.online` for ₹0 today. After 7 days, you can choose to activate your full 1-year annual plan for ₹1,800/year.
When you select the Professional Brand Plan (₹3,800 + Domain Price), we handle the domain registration (for `.com` or `.in`) and complete server configuration for you. You don't need to do any technical setup!
Yes! You can start on `yourname.apnasite.online` and upgrade to your own custom domain name (`www.yourname.com`) anytime from your shop dashboard.
Yes! All websites created on ApnaSite are built with automatic Google SEO tags, fast mobile rendering, and SSL security. Once you add your website link to your Google Business Profile (Google Maps) and share it, Google search crawlers index your website so local customers can find your business easily.
Need Personalized Help?

We're Here to Assist You!

Get 1-on-1 setup assistance for your shop website directly on WhatsApp.

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